Pizza Fans Rejoice MOD Offers On-The-Go Pocket Pie + New Chinese Takeout Concept Lazy Susan
Digital transformation drives customer experience
MOD Pizza, the fast-casual pizza brand takes an elevated approach to pizza on the go with its latest culinary innovation, the Pocket Pie. MOD’s handheld is the first on-the-go menu offering from the brand. The Pocket Pie comes in three flavors, Italiano, Chicken Bacon Ranch, and Four Cheese. These new menu items are handmade, oven fried, and individually wrapped. The limited-time menu additions were available at all 530+ MOD locations beginning on Pi Day and will run through early June.
“The new Pocket Pie brings our fans a new way to experience MOD, while enjoying our craveable high-quality ingredients, and value they already know and love,” said Mark Shambura, chief marketing officer, MOD Pizza. “As we continue to innovate with new menu offerings through 2023, our customers can expect to find more variety and delicious options for all occasions.”
Checkout MOD Pizza’s Consumer Sentiment on the RPI
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Bridging the Digital and Physical Gap in the Customer Experience
In the latest episode of Turning Tables, host and growth strategist, Kathleen Wood, and her guest, Hanson Li co-founder and chief executive officer of Lazy Susan talk about what the restaurant industry needs to do to close the gap between customers’ digital expectations and their current digital experience.
Potbelly Sandwich Shop Expands Digital Kitchen
Bob Wright, President and Chief Executive Officer about Potbelly Sandwich Shop’s plans for expansion and the digital kitchen.
Potbelly recently upgraded their technology and Wright says about technology, “it's one of the five pillars of our five pillar strategy is to make sure that we are a technology connected brand to our customers, for them and also for our employees. So we've really kind of taken a three pronged approach to technology, starting with refreshing the app and the website. And, you know, frankly, it was more than a refresh.”