Building the Perfect Guest Experience with Tech and Brand
In this episode, Paul Barron and Tammy Billings are joined by Chris Demery, the CTO of Blaze Pizza, a rapidly expanding fast-casual brand known for its focus on guest experience and innovative technology. The conversation dives deep into the strategies and insights behind building a stellar executive team to steer the company through its fast-paced growth. The discussion unfolds around three core areas:
Building a Start Executive Team:
The importance of assembling a team that combines expertise in foodservice with technology and innovation.
Strategies for attracting top talent in a competitive landscape.
Engaging Gen Z Customers:
Understanding the unique preferences and values of the Gen Z demographic.
Tailoring marketing and product offerings to meet the demands of this growing customer base.
Growth in the Fast-Casual Pizza Segment:
Analyzing the crowded market and identifying opportunities for differentiation.
Leveraging technology and guest experience as key drivers for growth and brand loyalty.
Key Takeaways:
The episode provides valuable insights into the strategic thinking and innovative approaches that are propelling Blaze Pizza ahead in the fast-casual industry.
The discussion highlights the importance of leadership, understanding generational shifts in consumer behavior, and the role of technology in shaping the future of fast-casual dining.
This episode is a must-listen for anyone interested in the intersection of foodservice, technology, and strategic growth within the competitive landscape of fast-casual brands.
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